Our Commitment To Privacy
Your right to privacy is very important. Sunhillpetsupplies.com recognizes when you choose to provide us with information about yourself, you expect that information to remain confidential. The information we collect will only be used to provide you with better service. That is why we have put a policy in place to protect your personal information. We retain the right to e-mail advertisements and sales announcements of our own products to our loyal customers.
The Information We Collect
When you visit our web site and access information, you remain anonymous. We do, however, collect personal information for two reasons:
1. Ordering Products
When ordering products from Sunhillpetsupplies.com, we request shipping information including your name, street address, email address, and telephone number. This information will remain confidential and will only be used to ship you your product. We also request billing information. You may choose to submit your billing information (credit card number, etc.) over the Internet or you may choose not to submit billing information online and submit credit card information via postal mail or fax. You may also choose to send a personal check via postal mail. By using postal mail for credit card transactions or personal check or fax for credit card transactions, it may take longer to receive your product(s). Be assured your billing information will remain confidential and will only be used to process your request.
2. Submitting Feedback
If you have a question or concern, you may submit feedback via our Contact page. We request your name and email address in order to respond to your comments. This information will not be shared with third parties or used for other purposes.
Our Commitment to Data Security
If you choose to submit billing information online, we have put in place appropriate physical and electronic procedures to safeguard and secure the information we collect online.
Our Commitment to Childrens Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our web site from those we actually know are under 13, and no part of our web site is structured to attract anyone under 13. If those under the age of 13 wish to order a product, we ask that their parents or young adults over 13 order products for them.